Company name: Cognizant Technology Solutions India Ltd
Experience range: 0 – 0 yrs
Place of work: Chennai
Interview details
Time and Venue
16th December , 10 AM onwards
Cognizant Technology Solutions, KNC 5/639, Old Mahabalipuram Road, Varalakshmi Tech Park, Kandanchavadi, Chennai-600096
Job details are
Greetings from Cognizant Technology Solutions!!!
We are looking for Freshers International Voice process – Chennai Location.
Please find the below details for your reference.
Required skills: International Voice Process
Role name: Process Executive (PE)
Payscale details: 1.6 – 1.8 Lakhs ( Based on Interview Evaluation)
Shift details: Should be flexible to work in night shifts (Shift allowance will be provided)
Exact Experience details: 0-1 years
Graduation details are: BA/Bcom/BSc/BCA/BBA/ BE/BTech/MCA/MCom/MA/MBA (2016-2017 passed out)
Work Location : chennai
Interview process
Face to Face
All resumes will be screened and only shortlisted candidates will be taken through the interview process. Candidates with Excellent Communication are only preferred.
Job details are
Each accountability should begin with an action verb (e.g., design, manage, implement, develop, evaluate, administer, and coordinate)
Answers inbound calls related to Policy benefits, claim status, check status etc. from US based Healthcare providers
Completes required documentation as per guidelines
Shares Best Practices and process improvement ideas. Conducts refresher trainings / audits to improve the team performance
Development trainings for self and team member
Regular attendance is an essential function of the job. Performs other duties as assigned or required
Provide L1 Voice Support.
Handling user call validation process, and to ensure the client satisfaction as well as user fulfillment.
Customer interaction, trouble shooting, queries handling
Required documents
Updated resume
Passport size photograph
Mark sheets of all semesters / Provisional Certificate
Original Govt ID proof