Office name: COGNIZANT
Company Profile: Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centers worldwide and approximately 221,700 employees as of December 31, 2015, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at www.cognizant.com or follow us on Twitter: Cognizant.
Refer link: www.cognizant.com/careers
Refer: https://www.naukri.com/job-listings-Cognizant-is-Hiring-for-TL-Accounts-Receivables-on-23-Jan-2017-in-Hyd-Cognizant-Technology-Solutions-India-Ltd-Hyderabad-Secunderabad-7-to-8-years-200117008471?src=seo_srp&sid=14849806498500&xp=1&qp=&srcPage=s
Responsibilities :
Collections and Cash Application :
Follow-up with customers on outstanding invoices via Phone call/Email
Handling Phone calls and Processing Online Payments
Coordinate with Dispute resolution Team and expedite the dispute.
Coordinate with Cash application team and ensure payments are applied on time.
Ensure escalations are handled, enhance customer experience.
Customer Ledger reconciliation.
Cash Application
Maintain audit trail on customer follow-up
Assigning accounts with 3rd Party and handling queries from 3rd party Collections agency
Managing Bankruptcy routine.
Taking necessary action during Pre/Post litigation stage
Managing small group of people and monitoring daily calls
Be a first point of contact for all escalations
Driving client calls
Check official site carer